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Collect real time Patient feedback to monitor the quality of services provided and quickly identify care quality improvement opportunities. Evaluate program/unit specific initiatives with custom surveys in real time and gain insights in less time to drive continuous improvement.

Benefits

  • Collect real time Patient feedback to monitor the quality of services provided
  • Quickly identify care quality improvement opportunities
  • Evaluate program/unit specific initiatives with custom surveys in real time
  • Gain insights in less time
  • Drive continuous improvement

Features

  • Multiple Input Streams
    • Paper based (printable PDF questionnaires) 
    • Scannable QR codes for mobile devices
    • Text message/SMS
    • Email
    • Web based data collection (works on any internet enabled device)
    • Native iOS and Android Apps
  • Support for custom Surveys (fully configurable Questions and Responses for each Survey)
  • Multiple Languages Support
  • Use multiple Tools/Surveys simultaneously (each clinic/location can have its own survey)
  • Kiosk Module
  • Can easily be integrated into existing processes
  • Real time data capture eliminates cost of transcription time and associated errors
  • Intuitive, easy to use interfaces
  • High quality data with improved timeliness and reporting accuracy – immediate transfer of data to server and report availability
  • Automated one button Analysis and Reporting Portal
  • Detailed drill through reports for snapshot and trending performance
  • Robust reporting by individual facility/unit
  • Data export for further analysis
     

 

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